At Discovery Training Institute, we strive to provide high-quality training and a positive learning experience. We understand that circumstances may change, and we aim to handle refund requests fairly and transparently.
📅 1. Course Cancellation by the Student
- Before Course Start Date:
A full refund (minus any registration or processing fees) will be issued if the cancellation request is received at least 7 days before the course start date.
- Within 7 Days of Course Start:
A 50% refund may be granted if the request is made within 7 days of the course start date.
- After Course Commencement:
No refunds will be issued once the course has started, except in exceptional circumstances (e.g., medical emergencies), subject to documentation and management approval.
🏫 2. Course Cancellation by the Institute
If a course is canceled or rescheduled by [Your Institute Name] due to unforeseen circumstances:
- Students will be offered a full refund or the option to transfer enrollment to another course or batch at no additional cost.
🔁 3. Transfer & Substitution
- Students may request to transfer to a different course or nominate a substitute participant before the course begins, subject to availability and approval.
📄 4. Refund Process
- Refund requests must be submitted in writing to [Insert Email Address] with relevant details (name, course, reason for refund).
- Approved refunds will be processed within 7–14 business days via the original payment method.
⚠️ 5. Non-Refundable Fees
- Registration fees, administrative charges, and material costs (if already provided) are non-refundable.
